Overview
By accessing our website or placing an order, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.
Shopping
Orders, pricing, and availability
Product availability, pricing, and promotions may change at any time. We reserve the right to limit quantities, refuse or cancel orders, and correct errors (including pricing or product information) even after an order is submitted.
If we cancel an order, we’ll attempt to notify you using the contact details provided at checkout and issue a refund for any amounts paid for the canceled items.
Key terms at a glance
A quick summary of common questions. For shipping timelines and returns, see Shipping & Returns.
What payment methods do you accept?
Payment options are shown at checkout and may include major cards and other supported methods. Your payment is processed securely by our payment providers.
Do you ship internationally?
Shipping destinations, rates, and delivery estimates are displayed at checkout. Some items may have restrictions based on destination.
Can I change or cancel my order?
If your order hasn’t been processed for shipment, we may be able to help. Contact us as soon as possible and include your order number.
What is your return policy?
Returns and exchanges are subject to our Shipping & Returns policy, including eligibility, timeframes, and condition requirements.
How do promotions and discount codes work?
Discount codes must be applied at checkout and cannot be combined unless stated. Promotions may exclude certain items and may end without notice.
How do I contact customer support?
Use our Contact page and we’ll get back to you as soon as possible.
Use of site
Accounts, content, and acceptable use
You’re responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Please provide accurate and current information at checkout and in your account profile.
You agree not to misuse the website, interfere with security, attempt unauthorized access, or use the site in a way that violates applicable laws. We may suspend or terminate access if we believe these terms have been violated.
All site content (including text, graphics, logos, and product imagery) is owned by or licensed to Genesis Fitness Wear and is protected by intellectual property laws. You may not copy, reproduce, or distribute content without permission.